Effective Date: April 16, 2025
Last Updated: April 16, 2025
This Refund Policy outlines how we handle refunds for services offered on AVi Creators.
You are eligible for a refund if:
You contact us within 14 days of purchase
You have not used or fully consumed the service
Your request complies with EU Consumer Rights Directive
Email us at info@avisaas.com with or report it in the system:
Your name and email
Date of purchase
Reason for refund request
We’ll respond within 5 business days.
Refunds will not be granted for:
Services rendered
Partial usage of subscription periods
Renewal charges (unless cancelled in advance)
Refunds, if approved, are issued to your original payment method within 7–10 business days.
If you have concerns, please contact us first. EU residents may also file disputes via the ODR platform.